Reference

Legal terms for India access

Legal terms, privacy duties and account records are set out here before you open an account, so you can see how eligibility, wallet records and support requests are…

India legal termsPrivacy dutiesCookie controlsAccount records
milandaychart Legal terms for India access
HELP PATHS

Contact us about legal requests

Legal questions need a clear route, not a generic inbox loop. Send us the account email, your registered mobile number where relevant, and a short description of the legal request.

Legal email Use the legal contact form for privacy rights, account terms, cookie concerns or document requests. Include your account email and the date of the issue, so we can locate the right record without asking again.
Account verification For requests that affect access, wallet records or personal data, we may ask for a matching document or payment reference. This check helps confirm that the request comes from the account holder.
Data correction If your name, phone number or email is wrong in account records, send the corrected detail and proof where needed. We record the change request and confirm once the account file is updated.
ACCOUNT DUTIES

How we handle account law duties

Our legal handling is built around clear records: what data we collect, why it is needed, how long it is kept and who can help you change it.

Data collection

We collect account details, device signals, login records, wallet references and game-round data where needed for legal duties, dispute checks, fraud prevention and account administration linked to your use of the site.

Cookie controls

Cookies help keep sessions active, remember language choices and measure site performance. You can change browser settings, though some account functions may need session cookies to keep legal and security checks working.

Account security

Login attempts, device changes and unusual wallet activity may trigger extra checks. These controls protect the account record and help us decide whether a legal request or access attempt is valid.

Retention periods

We keep legal, payment and account records only for as long as needed for law, disputes, tax, security or account administration. When a record is no longer needed, we remove or anonymise it.

Payment records

UPI, Paytm and PhonePe references are stored with account records so deposits, withdrawals and disputes can be matched. We use these references to verify requests, not to sell your personal data.

Request handling

Requests for access, correction, deletion or restriction are handled after identity checks. We may refuse or narrow a request where law requires record-keeping or where another person's rights are affected.

Legal questions before you join

Before you open your account, it helps to know how the legal terms apply to access, data, cookies and payment records. These answers explain the practical steps we take when you ask for changes, request a copy of data or raise a concern. For anything account-specific, contact us with your account email and payment reference if one is involved.

Access depends on local law and is available where local law permits. We may restrict access if your location, identity details or account activity do not meet the legal terms that apply to your region.

We keep details needed to operate and protect the account, such as name, contact details, login history, device signals, wallet references, support messages and game-round records connected to your account activity.

Yes. Send a request through the legal contact route with your account email and any identity proof we ask for. We provide the data we can share under applicable law and account-security rules.

Those references help match payments to your account when a dispute, correction or withdrawal query is raised. We use them to verify the request and keep the account file accurate.

Yes. If a contact detail or identity field is wrong, send the corrected detail and proof where needed. We update records after checks and may keep an audit entry for legal reasons.

Cookies support sessions, security checks, preferences and site measurement. You can manage cookies through your browser, but some account areas may not work correctly if essential session cookies are blocked.

Use the legal contact form and include your account email, mobile number if linked, and a short description of the concern. If a payment is involved, add the UPI, Paytm or PhonePe reference.