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How milandaychart Handles Your Personal Data

At milandaychart, every account holder in India deserves to know exactly what data we collect, why we collect it, and how it stays protected.

Data collected only for account operationNo sale of your personal details to third partiesUPI, Paytm, PhonePe transaction data encryptedYou may request deletion at any timeIndia-specific data handling where local law permits

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Data We Gather When You Use milandaychart

milandaychart Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account, we collect the details you submit — name, email address, phone number and payment identifiers such as your UPI handle or Paytm number. We use this information solely to operate your account, process withdrawals, verify identity and send you account-related communications.

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Device data such as IP address and browser type is logged automatically to detect unusual login activity and keep your account secure. We do not store your full card number or PhonePe wallet PIN at any point. Data shared with payment processors is limited strictly to
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what those processors need to complete the transaction. Access to your data inside our systems is restricted to staff who need it to resolve account queries.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or erase the personal data we hold on your account, our privacy team is reachable through the channels below.

Email Privacy Desk Send your data request to our dedicated privacy email. Include your registered phone number so we can verify your identity before acting on the request.

Live Chat Support Reach our support agents through the chat window inside your account dashboard. Privacy queries are escalated to the data team within one working day.

Help Centre Form Fill in the data-request form in our Help Centre. Select the category 'My Data' and describe what you need — access, correction or deletion — in the message field.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security at milandaychart

We apply layered security practices to every account: data in transit is encrypted using TLS, stored passwords are hashed and never readable by staff, and session tokens expire automatically after a period…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the site. You can disable analytics cookies in your browser settings at any time without affecting account access.

Data Retention

Account data is retained while your account is active. If you request closure, personal identifiers are deleted within 30 days; anonymised transaction records may be kept longer where local law requires it.

Third-Party Sharing

We share data only with payment processors (UPI, Paytm, PhonePe gateways) and identity-verification providers. We do not sell your data or share it for advertising purposes under any circumstances.

Account Security

Two-step login verification is available in your account settings. We recommend enabling it so that no one can access your account even if your password is compromised elsewhere.

Data Access Requests

You may request a copy of the personal data we hold on you at any time. Submit your request through the privacy email or the Help Centre form and we will respond within 72 working hours.

Policy Updates

When we update this privacy policy, we notify you by email to your registered address before changes take effect. Continued use of your account after the effective date indicates acceptance.

Common Questions About Your Privacy Rights

Below are the questions our account holders in India ask us most often about data privacy. If you do not find your answer here, reach out to our privacy desk directly and we will respond within 72 hours on working days.

We collect your name, email address, mobile number and payment identifiers such as your UPI handle or Paytm number. Device details like IP address are logged automatically to protect your account from unauthorised access.

We share data only with payment processors — UPI, Paytm and PhonePe gateways — and identity-verification providers strictly necessary to operate your account. We do not sell or share your data with advertisers.

Personal identifiers are deleted within 30 days of an account closure request. Anonymised transaction logs may be retained longer where local Indian law obliges us to keep records for audit or legal compliance purposes.

Yes. Submit a data-access request through our privacy email or the Help Centre form, selecting the 'My Data' category. We aim to deliver a copy of your data within 72 working hours of verifying your identity.

Contact our privacy desk via the email or live chat channels listed on this page. Once we verify your identity, we process deletion requests within 30 days, subject to any obligations under local law where the law requires retention.

Your UPI handle and Paytm references are stored in encrypted form. PhonePe transfer data passes directly to the gateway — no wallet credentials are stored on our servers. Full payment credentials are never accessible to our staff.

We send an email to your registered address before any policy change takes effect, explaining what has changed and why. You can review the updated policy at any time by returning to this page.

How milandaychart Handles Your Personal Data

How to Contact Us About Your Data

Data Handling, Cookies and Account Security at milandaychart

Cookie Policy

Data Retention

Third-Party Sharing

Account Security

Data Access Requests

Policy Updates

Common Questions About Your Privacy Rights

01 What personal data does milandaychart collect when I open an account?

02 Does milandaychart share my data with third parties?

03 How long do you keep my personal data after I close my account?

04 Can I request a copy of the data you hold about me?

05 How do I ask milandaychart to delete my personal data?

06 Are my UPI, Paytm or PhonePe payment details stored securely?

07 What happens when milandaychart updates this privacy policy?

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